Vendor Management is the function responsible for obtaining value for money from vendors, ensuring that all contracts and agreements with vendors support the needs of the business, and that all vendors meet their contractual commitments.
The objective of the consultancy is to support the establishment and operationalization of the corporate vendor management, commercial analysis & cost optimisationunit within TCIS.
Application Close Date
2026-10-23
Engagement Type
Individual Consultant
Job Family
15.Information Management Technology
A. Background Objectives
Vendor Management is the function responsible for obtaining value for money from vendors, ensuring that all contracts and agreements with vendors support the needs of the business, and that all vendors meet their contractual commitments. The objective of the consultancy is to support the establishment and operationalization of the corporate vendor management, commercial analysis & cost optimisation unit within TCIS. The consultant will: • Implement the vendor and contract management processes in accordance with the Bank’s technology sourcing strategy and procurement procedures • Conduct a comprehensive review of all technology vendors and recommend service consolidation to streamline vendor management and enhance cost efficiency through economies of scale. • Coordinate the monitoring, analysis and reporting of the vendor's performance, licensing, contracts, and service level agreements (SLAs), working with the relevant contract owners, service owners and authorized Bank functions. • Support the establishment and implementation of a process to verify vendor bank account information during onboarding or updates, with validation and approval remaining with the authorized Bank functions. • Create dashboards and reports for vendor management and for decisions, including relevant forecasts, scenarios, risks and recommendations. • Optimize costs by analyzing vendor spend, contractual commitments, pricing models, licensing and subscription utilization, market benchmarks, renewal options and sourcing alternatives, and provide commercial recommendations and negotiation support during renewals.
B. Scope of work
Under the supervision of the Chief Planning & Administration Officer, TCIS Front Office, the consultant will: • Contribute to the review, documentation, and implementation of vendor management processes and tools. • Assist in tracking and evaluating vendor performance against contractual obligations and Service Level Agreements (SLAs). • Prepare regular and ad-hoc vendor performance reports and dashboards for TCIS Management oversight. • Support the establishment and implementation of a standard process for vendor bank account verification during onboarding and/or any change requests, ensuring compliance with audit and anti-fraud controls, with verification, approval and maintenance of official supplier banking records remaining with authorized Bank functions • Maintain a comprehensive register of all vendor contracts, licenses, and related financial commitments, including upcoming renewals and contract termination provisions, notice periods and approved termination actions. • Deliver training and knowledge transfer sessions to TCIS staff to build and strengthen internal capacity in vendor and contract management. • Prepare guidance materials, process flowcharts, and SOPs to support institutionalization of vendor management practices. • Identify opportunities for process improvement and recommend automation or efficiency enhancements. • Analyze and communicate emerging vendor and industry trends to stakeholders, recommending strategic updates and enhancements as needed. • Collaborate closely with Gartner and the Buy Smart Team to identify, evaluate, and incorporate relevant third-party market intelligence sources. • Conduct market benchmarking and pricing analysis of IT products and services to ensure vendor pricing is competitive, commercially reasonable, and delivers value for money throughout the contract lifecycle, including, where relevant, total cost of ownership, pricing and commercial models, licence and subscription utilisation, consumption and cost drivers, renewal scenarios and sourcing alternatives. • Work closely with the budgeting team to pinpoint cost-saving opportunities across the department and develop clear, actionable business cases or plans to present to stakeholders, distinguishing identified opportunities, cost avoidance, contracted savings and realised or validated savings, as applicable. • Organize the vendor portfolio using documented segmentation and criticality criteria to ensure that attention is directed towards vendor relationships and engagements identified as strategically significant. • Act as a coordination and analytical contact for vendor issues and disputes, working to support their assessment, escalation and resolution by the relevant accountable functions and working closely with the following departments: Procurement (TCGS), Finance (FIFC) & Treasury (FITR), Legal, and the relevant contract and technology service owners, as applicable
C. Deliverables Expected
The consultant will be expected to produce the following outputs during the assignment period: • Vendor Management Improvement o Vendor and contract management processes aligned with the Bank’s technology sourcing strategy and procurement procedures o A comprehensive review report of all technology vendors and recommend service consolidation to streamline vendor management and enhance cost efficiency through economies of scale. o Vendor segmentation and criticality model, vendor performance review pack, license and renewal position, issue and escalation register, and agreed performance-improvement recommendations.
• Commercial Pricing Analysis and Market Benchmarking o Undertake market benchmarking and commercial analysis of IT products and services to establish fair market value, assess the reasonableness of vendor pricing, support contract negotiations, and ensure that all procurement and vendor management decisions deliver optimal value for money and cost efficiency throughout the contract lifecycle, supported, where relevant, by total cost of ownership, utilization, cost-driver, commercial-option and renewal-scenario analysis.
• IT Cost Savings Dashboard o Gather and analyze financial, procurement, and vendor data to identify cost-saving opportunities and trends across the department or contracts, supported by documented baselines, assumptions, opportunity status, responsible owner and validation status. o Build an interactive dashboard using tools like Power BI, Tableau, or Excel to visualize identified opportunities, cost avoidance, contracted savings and realized or validated savings to support decision-making, and collaborate with stakeholders to refine savings strategies, with validation by the appropriate budgeting or Finance function and accountable owner.
• Systems & Tools Configuration o Functional setup in SAP SRM/Ariba for vendor onboarding, performance reporting, and contract/licensing tracking. o Dashboards and reporting templates for TCIS Management oversight, including forward-looking renewal exposure, commercial scenarios, risks, options and recommendations, as applicable.
• Vendor Repository & Compliance Records o Centralized repository of contracts, licenses, SLAs, and vendor verification evidence. o Updated records of vendor bank account verification and compliance checks, maintained in accordance with the responsibilities and approvals of authorized Bank functions.
• Reporting & Governance Support o Monthly vendor performance and compliance reports aligned with TCIS governance requirements, including relevant decision points, commercial exposure, risks and recommendations. o Contributions to dashboards and presentations. o Inception work plan confirming priorities, available data, system access, dependencies, responsible counterparts, milestones and acceptance criteria for the assignment.
• Capacity Building & Handover o Training sessions for TCIS staff on vendor management processes and SAP tools. o Final handover package including procedures, knowledge transfer materials, templates, and sustainability plan.
D. Duration and Timetable for the Assignment
The assignment period is expected to be twelve (12) months, with the possibility of renewal upon satisfactory performance.
The start date is expected to be 02 November 2026.
E. Bank Contribution and Institutional Arrangement
The Bank will provide the Consultant with all relevant documentation necessary for the execution of the assignment.
The Bank will also provide access to office premises, IT systems, tools, and relevant Bank platforms.
F. Duty Station
The duty station will be the Bank’s Headquarters in Abidjan, Cote d’Ivoire or at the Bank regional office in Pretoria, South Africa.
G. Essential Specialized Skills/Knowledge/Competencies
• A minimum of a master’s degree (or equivalent) in Business Administration, Information Systems, Procurement, or related field. • At least 7 years of professional experience in technology vendor management, commercial management, sourcing, contract management, procurement or technology financial analysis, including demonstrable quantitative commercial analysis, preferably in the ICT sector. • Very good practical working experience in using SAP systems, particularly SAP Supplier Relationship Management (SRM) and SAP Ariba for procurement workflows, and supplier performance tracking and reporting is a mandatory requirement. Experience with other enterprise supplier-management solutions is acceptable. • Experience supporting and leading, where duly authorized, IT negotiations. • Hands-on experience managing ICT vendor portfolios, including performance monitoring, SLA compliance, and contract renewals. • Familiarity with vendor risk assessment, compliance tracking, and due diligence processes. • Strong analytical skills with the ability to analyze technology expenditure, pricing models, contract commitments, licensing or subscription utilization and commercial options, and to design or improve dashboards, reports, and workflows in SAP for vendor performance and compliance. • Experience in supporting the design, implementation or monitoring of bank account verification and payment controls in line with audit and anti-fraud standards, without assuming approval authority. • Experience preparing structured management reports on vendor performance, contract compliance, and sourcing efficiency, including relevant forecasts, scenarios, risks, options and recommendations. • Exposure to IT governance forums (e.g., IT steering committees, Vendor insights dashboards, or equivalent in other institutions). • Prior experience in transferring knowledge to staff and embedding sustainable vendor management processes within an organization. • A good knowledge of AfDB procurement processes, financial rules, and governance policies is an added advantage. • Knowledge of standard procurement governance frameworks (AfDB, IFIs, or equivalent MDBs) would be an advantage.
H. Supervisor
The Consultant will report to the Chief Planning & Administration Officer in the TCIS Front Office.
Consultancy Input Days
261.00
Qualifications
Qualification
Assessment
Regular Consultant
Less than 32 years old at the time of signing the contract and during contract execution
