AFDB1JP00001684

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The Consultant will provide specialized technical support to PTCW.1 in the implementation and management of the Bank’s case management framework, People Strategy, employment policies and HR procedures, in accordance with the Bank’s regulatory framework and strategic objectives. The assignment will strengthen the Division’s capacity to manage employment-related grievances, staff benefits and entitlements matters, case management and litigation support. The Consultant will further support case monitoring and reporting, the development and review of HR policies, processes and procedures, and other related activities falling within PTCW.1’s mandate.

Under the direct supervision of the Division Manager, Compensation and Employment Policy Division (PTCW.1), the Consultant will:
1. Support case management and HR policy activities within PTCW.1, helping to ensure that cases, staff matters, and requests from other organizational units are handled fairly, promptly, consistently, and in accordance with the Bank’s applicable rules, policies, and procedures.
2. Analyse case management data to identify recurring issues and trends, including patterns relating to misconduct, staff grievances, Administrative Tribunal cases, and case-resolution timelines. Prepare periodic reports, including quarterly and bi-annual reports, highlighting key trends and insights, and formulate recommendations to inform management decisions and improvements to relevant policies, rules, processes, and procedures.
3. Support the effective functioning of the Bank’s Disciplinary Committee, including the preparation and coordination of disciplinary case files for consideration by the Committee; provision of secretariat support; coordination and scheduling of meetings with members of the Disciplinary Panel; preparation of agendas, case summaries, and relevant documentation; and coordination of HR and Legal representation during disciplinary proceedings. The Consultant will also provide drafting support in the preparation and finalization of the Committee’s recommendations, as appropriate.
4. Provide support, in both English and French, in the drafting and review of documents relating to employee relations, disciplinary proceedings, grievances, and other staff cases, including, but not limited to, notifications of charges, memoranda, legal opinions, correspondence, and the Bank’s responses and submissions.
5. Work closely with the Bank’s Legal Department and other relevant stakeholders to facilitate the timely and effective handling of staff cases. This includes preparing and compiling the documentation and evidence required for the Bank’s responses and submissions and ensuring that all relevant materials are provided to the Legal Department and other concerned parties within established deadlines.
6. Conduct research and comparative analysis of People Strategy, employment policies, HR regulatory frameworks, and practices across other International Financial Institutions (IFIs) and relevant organizations, with a view to identifying areas for improvement and supporting the alignment of the Bank’s policies and practices with international best practices.
7. Contribute to the preparation of policy papers, reports, briefing notes, presentations, and other materials on employment policy, case management, or staff management matters, at the request of the Division Manager or Senior Management. This may include providing data, analysis, and written inputs to support decision-making on strategic HR initiatives and reforms.
8. Support the Division in the development, drafting, review, and revision of HR policies, procedures, guidelines, directives, and other regulatory instruments, ensuring consistency with the Bank’s regulatory framework and evolving institutional requirements.
9. Perform any other duties related to employment policies, HR procedures, employee relations, and case management, as may be assigned by the PTCW.1 Division Manager, in support of the Division’s mandate and emerging HR priorities within the Bank.

The estimated duration of services is twelve (12) months, with the possibility of renewal based on performance and project needs. The estimated starting date will be 1st January 2027.

• The Bank will provide the Consultant with access to all relevant HR regulatory and policy instruments, including Staff Regulations, Staff Rules, directives, guidelines, standard templates, relevant case files, and other documentation required for the effective performance of the assignment.
• The Consultant will work under the direct supervision of the Division Manager, PTCW.1, who will serve as the Primary Contact Person/Supervisor in SAP Fieldglass. The Division Manager, as Work Order Owner, will oversee the day-to-day implementation of the assignment, provide overall guidance, review and validate deliverables, and assess the Consultant’s performance.
• In performing the assignment, the Consultant will liaise and coordinate, as necessary, with relevant internal stakeholders, including HR Business Partners (HRBPs), PGCL, the Ethics Office, the Ombudsman, PTCW.2, IT, Procurement, Language Services, and the relevant internal recourse bodies, including the Disciplinary Committee and grievance mechanisms. These stakeholders will provide technical inputs and support within their respective mandates.
• The Bank will facilitate the Consultant’s access to relevant information systems, documentation and stakeholders, and will arrange meetings as necessary for the effective execution of the assignment. Appropriate logistical and operational support will also be provided, including, where required, document translation and facilities for training sessions, workshops and presentations.

Abidjan, Côte d'Ivoire. Remote work possible.